The Art of Customer Service
Do you want your company to have a strong service culture that builds loyal relationships with your customers
and a better environment for your employees?
How much time and money do you spend getting new customers?
"Poor customer service is anti-marketing.” Suzan Oran
Influence of Employees
Every employee influences customer service. Whether they have direct contact with your customers or provide background support, their attitude and actions influence what your customers are left with.
Purpose of the Program: To provide distinctions and tools to foster excellent customer service that is consistent with your company mission/vision.
Who: All Employees
Time: We will custom design your program to best serve your company