Customer Service
The Art of Customer Service™
Do you want your company to have a strong service culture that builds loyal relationships with your customers and a better environment for your employees?
How much time and money do you spend getting new customers?
Poor customer service is "anti-marketing".
Every employee has influence on customer service. Whether they have direct contact with your customers or provide background support, their attitude and actions influence what your customers are left with.
Purpose of This Three Part Program: To provide distinctions & tools to foster excellent customer service that is consistent with your company Mission/Vision.
Who: All Employees
Time: Three Half Day Workshops [Four weeks apart]
Or we can custom design your program and use shorter GoToMeeting sessions.